SharePoint Prerequisite installer failing "please check your internet connection"
Sometimes you may get prerequisites components download error while installing SharePoint 2013/2016 prerequisites. Especially first component that is SQL Server Native Client. In the log file, you may see following error. I have faced this issue while installing SharePoint 2016 on three farms.
Error: The tool was unable to download Microsoft SQL Server 2012 Native Client. Please check your Internet connection and try again.
There is a simple fix for this. Just follow below steps to overcome this issue.
1. On the server, open IE and go to www.microsoft.com. You should get at least 1 pop up box that say "Content from website listed below is being blocked by Internet Explorer Enhanced Security Configuration". Uncheck the box that says "Continue to prompt when website content is blocked"
2. Open IE settings (gear) > Internet Options > Security tab. Click on trusted sites. In the zones, Click sites and then type https://*.microsoft.com to the trusted websites and then click add.
3. Close IE
4. Retry installing prerequisites.
These steps worked great for me and my friends.
I really got to spend lot of time to find solution. At last I found the solution from the following article.
https://social.technet.microsoft.com/Forums/office/en-US/6df79293-0f2f-4707-98f9-22559d507b9b/prerequisite-installer-failing-please-check-your-internet-connection-but-i-have-internet?forum=SP2016
Error: The tool was unable to download Microsoft SQL Server 2012 Native Client. Please check your Internet connection and try again.
There is a simple fix for this. Just follow below steps to overcome this issue.
1. On the server, open IE and go to www.microsoft.com. You should get at least 1 pop up box that say "Content from website listed below is being blocked by Internet Explorer Enhanced Security Configuration". Uncheck the box that says "Continue to prompt when website content is blocked"
2. Open IE settings (gear) > Internet Options > Security tab. Click on trusted sites. In the zones, Click sites and then type https://*.microsoft.com to the trusted websites and then click add.
3. Close IE
4. Retry installing prerequisites.
These steps worked great for me and my friends.
I really got to spend lot of time to find solution. At last I found the solution from the following article.
https://social.technet.microsoft.com/Forums/office/en-US/6df79293-0f2f-4707-98f9-22559d507b9b/prerequisite-installer-failing-please-check-your-internet-connection-but-i-have-internet?forum=SP2016

Comments
Post a Comment